The importance of caregiver involvement, patient satisfaction, and communication is a relatively new but well-documented sphere in healthcare. See below for some great articles and case studies in this space!
Patient Experience
What is Different Between Patient Experience, Satisfaction?
Sara Health
Patient Experience the Key to Improving HCAHPS Scores
Andis Robeznieks
At the Heart of Patient Experience is Caring for Those Who Care: A Call to Action for Those in Need
Jason A. Wolf, PhD, CPXP
Caregiving
Are Family Caregivers an Overlooked Resource?
Daniel E. Ansel
Return on Engagement with Patient Caregivers
Brent Walker
5 Reasons Why Caregivers Aren't More Engaged With Technology
Ann Brenoff
Caregiving: Why We Have to Talk About It
Donna Richardson
Healthcare Legislation
Lawmakers Pushing for Caregiver Support in Tax Talks
Andrew Soergel
Companies Cutting Back on Caregiver Benefits Does Not Bode Well Long Term
Anthony Cirillo